Home > Apprentice & Work Based Learner Support
Apprentice & Work Based Learner Support
Student Services
Equality & Diversity
Inclusion
Library & Academic Study Skills
Mental Health & Wellbeing
Chaplaincy

At Coleg Cambria we are dedicated to providing a comprehensive educational experience, whether you come on site or not. We understand that apprentice and work based learners face unique challenges during your journey, which is why we are committed to offering a range of support services to help our apprentice and work based learners thrive onsite, online and at work.
Our Student Services Teams are based across all our campuses, and they are here to provide support and guidance on personal, financial, and academic issues, including information and advice on course and future career opportunities.
We are committed to supporting you in any way we can, so you can achieve your academic goals and succeed in life.
Find out below about just some of the ways our Student Services team can help you.
You can contact Student Services by calling 0300 30 30 007 or emailing studentservices@cambria.ac.uk.
We recognise that mental health and wellbeing can have a significant impact on a student’s experience and we are passionate about providing the best support and resources to support wellbeing and good mental health.
There isn’t any criteria to meet, learners can receive counselling and welfare support and can speak to their Work Based Learning Practitioner, call into Student Services or email studentservices@cambria.ac.uk.
You can find out more about Mental Health Support here.
Our Careers Advisors and Student Services Team can support learners with questions about possible changes in job roles, or if they are unsure about their current course.
Furthermore, we have an Enterprise and Entrepreneurship Coordinator, who can offer guidance and support on self employment and business start up through workshops, guest speakers and enterprise clubs.
For any queries or further information please email careers@cambria.ac.uk.
Here at Coleg Cambria we are committed to the safety and well-being of students and provide
- A Supportive safeguarding team
- A clear anti-bullying approach
- A supportive environment for students to discuss concerns or issues relating to extremist views, terrorism or dangers of radicalisation
- Safeguarding and Prevent training and information for all.
You can find our Safeguarding & Prevent policies by clicking below:
If you have any concerns or are concerned about anyone else, email safeguarding@cambria.ac.uk or phone 0300 30 30 009
At Coleg Cambria we are keen to hear your voice and opinions. If you want to get involved, email studentvoice@cambria.ac.uk

Here at Coleg Cambria, we understand the importance of actively working towards making this the most inclusive, equal and supportive place for everyone. We work closely with our diverse community to ensure that Coleg Cambria is inclusive for all of us. Our Equality and Diversity Coordinator is available to support both staff and all our learners in anything they need to ensure they have what they need to thrive here.
Regardless of who you are and what your characteristics are, you deserve to be treated with respect, have fair and tailored opportunities and be celebrated for you. No matter your race, religion, gender identity, age, sexuality, disability, class, marital status, pregnancy or maternity, you are an equal, valued member of our community.
We are committed to constantly improving our services to be inclusive to everyone. We expect that every member of the Coleg Cambria community to both be treated with respect, and to treat others with respect.
Access
We recognise that access for people with physical disabilities may require additional adjustments. Our Inclusion Team will work with you to address any barriers.
Useful downloads
Our dedicated team are here to help you via email or phone.
Don’t hesitate to contact us for any enquiries.
Here at Coleg Cambria, we’re committed to inclusion. We actively promote equality and celebrate diversity.
With our inclusive approach and the support and adjustments we offer, we are able to meet a wide range of needs.
Inclusion support is available to all learners. Our approach will be tailored to you and your individual needs.
You can talk to us before your course starts or at any time during your course of study. One of the ways you can talk to us is through
emailing learning.support@cambria.ac.uk.
Inclusion support is offered across all five of our campuses. Our approach is tailored to you and your individual needs. Your support needs can be shared with us before your course starts or at any time during your course of study.
If you have an additional learning need, our specialist tutors can support your independent learning.
They can help you to develop skills in:
- Using assistive technologies
- Strategies in effective learning
- Time management
- Exam technique & anxiety
- Organisational skills
- Plus much more…
For apprentice and work based learners we can also offer online, out of hours or off-site appointments. Please contact wblsupport@cambria.ac.uk
Reading and writing software is available to you whenever you need it, on whatever course you need it for.
Following an initial meeting and assessment, we may provide you with resources to support your learning, such as the loan of:
- Guidance and training on using assistive software
- Laptops/Chromebooks from the library
- Keyboard and mouse alternatives if needed
- Portable magnification devices.
If you’re a learner with Specific Learning Differences (SpLD), physical, or medical needs you can apply for Exam Access Arrangements.
These arrangements give you equal access to the exam without changing the demands of the assessment.
Some examples of EAA are:
- Extra time
- Use of a reader
- Use of a scribe
- Use of a word processor
- Coloured overlays or paper
- A smaller or separate room.
If you have had EAA in the past for your exams, please give us this information on enrolment.
You’ll need to provide evidence of your learning difference or medical need to your ALN specialist lecturer.
They’ll meet with you in your first term to put these arrangements in place, inline with the university partners’ guidance.
If you need more information, please go to the get in touch page to leave your contact details, or email wblsupport@cambria.ac.uk.
Frequently Asked Questions
You can use this software to assist you to read written text, or to type as you speak. It is linked to your college email account and can be accessed remotely from home.
Yes, if you want us to put support and/or exam access arrangements in place at Coleg Cambria.
We only pass the information on if you have given us consent or requested us to do so. For example consent for exam access arrangements. However, it may be a good idea to make other organisations aware of your needs so that relevant support can be put in place.

As a Coleg Cambria apprentice and work based learner you can access a number of well equipped libraries if you require a place to study away from home or workplace.
The libraries are safe, inclusive and welcoming spaces designed to support your learning needs.
We have quiet study areas for group or individual work, access to PCs and Chromebooks to use onsite or loan for home and workplace use.
There are printing facilities and support to connect your own devices to the college Wifi along with help to boost your digital skills while enrolled with us.
Our dedicated team are here to help you via email or phone.
Don’t hesitate to contact the team for any library enquiries.
You will have opportunities to request advice from a professional and well qualified academic skills team to guide your learning journey.
Group and tailored 1:1 academic support is provided on a wide range of key academic topics including effective research, academic writing and referencing.
You will be provided with simple and accessible routes to self refer for additional academic support and we can arrange support sessions to be delivered online and out of hours.
In addition to personal guidance you will have 24/7 online access to sector leading, high quality research literature and a range of ebook platforms
The wide range of resources allows flexible access to the information you need to complete your work based assessments.
Speak to your practitioner or the library team for guidance on how to access these resources.

We know that mental health & wellbeing can have a significant impact on your higher education experience.
Our Mental Health & Wellbeing Team are dedicated to provide you with the best support and resources to promote your wellbeing and good mental health.
This includes:
- Support from dedicated trauma informed wellbeing staff
- Bespoke transitions
- Wellbeing Hubs and pop up hubs across our sites providing safe, quiet locations for you to relax and take part in mindful activities
- Support from our Resilience Coaches and Wellbeing assistants to help identify and overcome barriers to learning
- Face to Face counselling
- Mental health and wellbeing activities throughout the year
- 1:1 mental health and wellbeing sessions and support, tailored specially to meet your needs and helping you to succeed
- Support with overcoming anxiety related to socialising or accessing your course
- Multi agency working including referrals and social signposting.
For apprentice and work based learners we can also offer online, out of hours or off-site appointments.
Don’t hesitate to contact us for any enquiries.

Chaplaincy may be a word that not everyone may be familiar with, but it’s very simple, chaplaincy exists to help all staff and students feel connected and valued within our College community.
Chaplaincy works alongside our support teams to help make Coleg Cambria a supportive and inclusive place to learn and work. We always looking for your ideas and suggestions about things that we could be doing better, or areas that you would like the Chaplaincy to explore.
We offer a lot of different projects and support including;
- Spiritual Wellbeing – Workshops and events looking at spirituality and identity
- Bushcraft – Exploring spirituality through forest skills and nature encounters
- Multi Faith Awareness – Interactive workshops and resources on all major world religions, including events to mark religious festivals and significant world days from Pride to Holocaust Memorial Day
- Faith Support – Including expert advice, prayer rooms and prayer support, crisis of faith support and more
- Mentoring Support – Different types of support are available, from a cuppa and a listening ear to group activities in sport, hospitality or forest skills.
For more information call into Student Services or email us directly