ILM Level 4 Award in Leadership and Management

Unit 400 Understanding the Management Role to Improve Management Performance

Describe the goals and objectives of your organisation

Evaluate the specific responsibilities of middle managers in enabling your organisation to achieve its goals

Evaluate how interpersonal and communication skills affect managerial performance

Evaluate strategies to overcome barriers to effective managerial communication and interpersonal skills

Assess own knowledge, skills and behaviour, and their effect on own managerial performance

Identify areas for personal development to improve own managerial performance

Produce a personal development plan to improve own managerial performance

Unit 417 Managing and implementing change in the workplace

Explain reasons why organisations continually need to change

Conduct an environmental and organisational analysis, to identify possible areas for change in own organisation

Identify an opportunity for change, arising from an environmental and organisational analysis

Assess the benefits and risks of implementing the identified opportunity for change

Develop a change implementation plan including details of how you will monitor and review the implementation of change