ILM Level 4 Award in Leadership and Management

Unit 400 Understanding the Management Role to Improve Management Performance

● Describe the goals and objectives of your organisation

● Evaluate the specific responsibilities of middle managers in enabling your organisation to achieve its goals

● Evaluate how interpersonal and communication skills affect managerial performance

● Evaluate strategies to overcome barriers to effective managerial communication and interpersonal skills

● Assess own knowledge, skills and behaviour, and their effect on own managerial performance

● Identify areas for personal development to improve own managerial performance

● Produce a personal development plan to improve own managerial performance

Unit 415 Motivating People in the Workplace

● Evaluate theories of motivation relevant to your workplace

● Evaluate the principal factors that may affect performance and motivation in the workplace

● Select a theory of motivation and apply this to your workplace

● Evaluate the impact applying the theory of motivation had on performance in the workplace