City & Guilds Level 4 NVQ Diploma in Advice and Guidance

Further Details
Course Code
LA05012
Location
Distance Learning
Duration
Open or Distance Learning, 18 months

Department
Customer Service, Advice & Guidance
Start Date
Roll On, Roll Off
End Date
Roll On, Roll Off

Course Overview

This qualification is for those working with clients in organisations providing advice and guidance services, on a professional or voluntary basis.

They are for anyone aged 18 or over (Level 4) providing advice and guidance in a professional or voluntary role. You could be working in careers guidance, for a trade union, in a school, in local housing, human resources, third sector services, public services or in health and social care.

This level is ideal if your role involves providing specialist advice and guidance to clients, reporting to senior management and networking with associated services.

To earn this qualification, you must complete a range of mandatory and optional units, including:

* Develop, implement, monitor and review operational plans for own area of responsibility
* Networking with other services
* Manage Personal Caseload
* Lead and Manage Meetings
* Support clients to make use of the advice and guidance service
* Preparing and setting actions for clients
* Reviewing client progress
* Dealing with urgent situations
* Understanding legislation to adhere to
* PREVENT - 4 modules to be completed online inc British Values, Staying
safe online, what you can trust and radicalisation and extremism.

You can choose the qualification that demonstrates the specialist knowledge and skills you have developed, such as:

Providing and maintaining information materials
Negotiate on Behalf of Advice and Guidance Clients
Provide support for other practitioners
Understand how to Support Specific Client Groups to Overcome Barriers to Learning, Training and Work
Must be working in an environment that works with clients. Your role involves providing specialist advice and guidance to clients, reporting to senior management and networking with associated services, and managing, negotiating, training, evaluating and developing the service provision

Induction 1 x 2 hour session to include Pre Course Questionnaire and enrolment and screening for English, maths and digital literacy levels.
Unit assessments – Each unit has guided learning hours from between 8 hours to 15 hours per unit. All delivered in the workplace.
This support will be available on a structured basis in your workplace and in college on a flexible basis.
Assessor telephone / email support will also be available.
Essential Skills are a requirement with some funding options
Your course will be evidenced and stored on an e portfolio system called Smart Assessor.

These qualifications can help you to progress in a wide range of advice and guidance roles, including:

* Advisor
* Supervisor/Manager
* Business link adviser
* Citizens Advice Bureau staff member
* Advice provider within educational institutions
* Counselling provider
* Training and human resources personnel
* Health and Social Care support advisor
* Housing Officer


Find out more about the apprenticeship.
If you’re committed to advancing your career, you may want to progress on to an additional qualification.

After completing the Level 4 you could take:
Level 4 Diploma in Management
Level 3/4/5 Coaching and Mentoring
A range of funding opportunities available, please speak to our team
Useful downloads

Ready to begin your journey?

Our Open Days

Our Open Days are your chance to explore the College and find out about the range of courses we offer.

Llysfasi Shearing & Open Event
07/06/2025

10:00

Cambria for Business Breakfast Briefing
02/07/2025

08:00

Adult Education Open Event – Yale
04/06/2025

16:00

Adult Education Open Event – Bersham Road
04/06/2025

16:00

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