Level 2

Certificate in Customer Service
Diploma in Customer Service

Level 3

Certificate in Customer Service
Diploma in Customer Service
ILM Level 3 Award in Service Improvement

All Apprenticeships include the following:
• Initial & Diagnostic Assessments
• Employment Rights & Responsibilities
• Application of Number
• Communication

To apply for an Apprenticeship you need to gain employment and speak with your employer. If your employer agrees we can come and discuss eligibility with you.