Customer Service Apprenticeships offer learners the opportunity to develop the skills and knowledge required to prove competence at work and to develop their career prospects.
Level 2
Certificate in Customer Service
Diploma in Customer Service
Level 3
Certificate in Customer Service
Diploma in Customer Service
ILM Level 3 Award in Service Improvement
All Apprenticeships include the following:
• Initial & Diagnostic Assessments
• Employment Rights & Responsibilities
• Application of Number
• Communication
To apply for an Apprenticeship you need to gain employment and speak with your employer. If your employer agrees we can come and discuss eligibility with you.